Blake ensures that your customer service strategy is continually enhancing and adding value to your business and bottom line.

Specialising in Inbound and Outbound sales, business process outsourcing and customer service support, Blake will meet your customer engagement needs.

Globally recognised Contact Centre Solutions with an established presence in Europe and the USA, offering a high international language proficiency in both English and French.

Blake has a significant range of collection solutions. With 21 years experience in the field of consumer debt, together with a wide range of applications, enhances your process of debt collection.

Customised software with a focus on customer relationship management for the Credit, Risk and Sales Contact Centre Environments.

Innovative creation and management of an intelligent online brand presence. Creating and establishing your social network media in the e-commerce sphere, and providing a consistent brand image is what we aim to achieve.

Live chat allows you to sell and support online via a fully customisable floating chatbox, as well as monitor site activity.

Dynamic web based software that performs accurate data profiling in multiple business sectors, resulting in more structured and accurate up-selling, cross-selling and overall higher conversion ratios.

Ensuring employee benefit back office administration incorporating both workflow processes and integrative software to significantly enhance process and service levels.